Support

A question looks wrong or unclear

Tap Report a problem under the explanation. Your email app opens with the question number filled in. Tell us what's wrong. We check every report and fix confirmed errors in the next update, usually within a few days.

Restoring a purchase

New phone or reinstalled the app? Open the upgrade screen in Lockdrill and tap Restore purchases. Make sure you're signed in with the same Apple ID you bought with.

Cancelling a subscription

Subscriptions are managed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, and choose Lockdrill. You keep access until the end of the period you've paid for.

Refunds

Apple handles refunds. Request one at reportaproblem.apple.com.

SY0-701 or SY0-801?

Choose your exam version at the top of the home screen. SY0-801 is the new exam, launching around November 2026. SY0-701 stays available until CompTIA retires it, expected around June 2027. Your progress is kept separately for each version.

Resetting your progress

Tap Reset progress at the bottom of the home screen. Your progress is stored only on your device, so deleting the app also deletes it.

iPhone Duo and iPad

Lockdrill adapts to the screen it's on. Quick practice and flashcards fit the Duo's outer screen. On the inner screen or an iPad, mock exams and performance-based questions use a two-column layout, with the terminal beside the questions.